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Top 10 Web Hosting Providers : Reviews for IX Web Hosting



Features
Price $3.95
Rating 89 %
Support Wait Time Good
Disk Space Unlimited
Data Transfer Unlimited
Email Accounts 2,500 Accounts
Databases 50 Databases
Uptime Guarantee 99.900%
Money Back Guarantee 30 Day
Free Marketing
Free Domain
Control Panel Plesk
Phone Support
Free Shopping Cart
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Editor's Review

We were fairly impressed by IX Web Hosting's business-features, though, we weren't terribly thrilled with some of the aspects of their control panel and signup process. However, if you're looking for a web hosting company that makes it easy to access new services in order to build your business, IX Web Hosting would be an optimal choice.

Signup
Easy and relatively straight forward. They push paid add-on features during the signup process, but for the most part, they are good products and the up-selling done isn't terribly distracting. Signup was not instantaneous. We had access to the control panel, but we had to wait about ten minutes to access our hosting account.

Support
IX Web Hosting has an integrated online Support system is readily available, with tutorials. The large array of hosting video tutorials available was impressive. We did put the support staff through their paces - they actually ask you to try out their support hot line to test them out. Their support was available after a short wait and was fairly helpful.

Features
This is where IX Web Hosting gets interesting. They have a very good handle on the needs of business and make it easy to add things like credit card processing, SSL certificates, online store, etc. The IX Web Hosting control panel was nicely integrated with all of these extra business hosting features, but it could be improved if cPanel was used.

Experience
Overall good, and we were particularly impressed with their focus on supporting their customer's business (i.e. credit card processing, free marketing). However, if you're looking for a web hosting company to hold your hand, this probably isn't the one.

PROs:
-Credit Card processing is integrated
-Lots of Free marketing given to clients
-Well established company
-Nice Control Panel


CONs:
-No server monitoring available
-Phone support could have been friendlier





Reviews( 11 ) | Add Review

User Reviews

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Price
Quality
Good, 2008-07-06

IX is a good webhost - we came to them after our other host loused up. We've been happy with our account at IX and our support tickets (when needed) are answered fairly quickly, though we have had trouble on a couple tickets. What's not to like about the price though - at $5 per month, they could answer my tickets in 2 days and I would be happy.

Paul from Allentown, PA UA| All reviews by
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My IX review, 2008-10-21

Very happy overall. I was down a couple times for about 2 hours each time; they told me that it was a problem with another account on my server both times, but that person is now on a different server. Since then, things have been pretty good. I guess for $5 per month, I can't complain!

Brent Gabler from Orlando| All reviews by
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IX is an all star, 2008-10-21

We've been with IX for two years now. Price, performance, support, everything - no complaints at all. What's more, we've become familiar with a couple of their admins and they've really helped us out with restoring our data from their backups! Awesome support, IX! Keep it up!

Joe McCalaghan from Boston, MA USA| All reviews by
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Thumbs up from us, 2008-08-06

Free money! Yes, you heard free money. Knowing that we would get over $300 of free marketing was enough to convince us to join up with IX Webhosting. Getting the support of major search marketing companies is reason enough to join up but the money back offer was too much to turn down. And they haven't let us down yet so it is definitely fair to say that IX Webhosting gets thumbs up from us.

Jason from Belfast, Northern Ireland| All reviews by
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It is only when you, 2008-08-06

It is only when you start your own web site that you realise all the extra features that come in really useful. Thankfully IX Webhosting has a whole range of additional features you can add at any time. We've really benefited from the anti-spam package that we picked up months after we signed up and it is definitely made a big difference to our security levels. With so many additional products and support with no obligation to buy, we found we've been able to tailor our package to fit our needs perfectly.

Catrina from Baltimore, USA| All reviews by
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Sometimes you get sites, 2008-08-06

Sometimes you get sites that offer 24/7 support but how often do you have to contact them up at 2 in the morning? My site has had a few disasters that have left me in desperate need for help at ungodly times and much to my surprise and relief, IX Webhosting were on hand to help me out. And it was a proper full on response and I cant thank them enough for their rapid response to my mini crisis.

Richard from Boston, USA| All reviews by
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You get what you pay, 2008-08-06

You get what you pay for is a business saying that still rings true and its pretty fair for IX Webhosting. Its cheaper than many of their rivals but we've had some problems with them. Nothing major and nothing that has caused any great problems but just the odd hour of downtime here, the odd email problem there but I can't quibble with the value for money of the site. If you need 100% you will have to pay for it, for anything else, IX Webhosting will do the job.

Barry from Boston, USA| All reviews by
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Good support, great price, 2008-10-21

The support over at IX web hosting has been pretty good. We had some issues with a couple trouble tickets, but for the most part, the service has been on par with a couple other hosts we use (we have about 10 different domains). Price was good, but we had to go pre-pay for a couple years to bring the price down. That being said though, we're paying close to nuthin' for our hosting with IX. :)

J. Brandt from Newark, NJ| All reviews by
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Great Impression!, 2008-11-01

From the first minutes of chatting with Sales and Technical support I was impressed greatly by the employees attitute and knowlegde. I used the Emploee Code "bang" provided to me in the chat so my order was handled as a first-priority order and the account was set up almost immediately after I placed it. Then I was impressed by the greatest Live technical support that was able to solve any kind of problem in several minutes - they provided me the step-by-step instructions for my every inquiry! Also IXWebhosting has recently introduced new products that may double visitors of your website- such as Echat facility, Spamguard, dedicated SSL certificates, the prices are lower comparing with the prices of other hosting companies. I love IxwebHosting and recommend it to everyone!!!

Jannet from United Kingdom| All reviews by
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IXcredible!, 2008-10-21

I just setup my account with IX on Oct1... $4.95 per month! That sure beats the $29.95 I was paying with my last provider!

Sal P from Northridge, MA| All reviews by
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Happy to be with IX, 2008-10-21

Our account manager over at IX was awesome and had us setup with an account in about 15 minutes. What's great ab out the IX package is that we can get pretty much everything we need with IX - hosting, SSL, web design, etc. For a business owner without much time, Ix has been a real time saver. great price too, I might add.

Joel K from Boca Raton, FL| All reviews by
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