Top 10 Web Hosting Providers : Reviews for IX Web Hosting

We were fairly impressed by IX Web Hosting's business-features, though, we weren't terribly thrilled with some of the aspects of their control panel and signup process. However, if you're looking for a web hosting company that makes it easy to access new services in order to build your business, IX Web Hosting would be an optimal choice.

Signup
Easy and relatively straight forward. They push paid add-on features during the signup process, but for the most part, they are good products and the up-selling done isn't terribly distracting. Signup was not instantaneous. We had access to the control panel, but we had to wait about ten minutes to access our hosting account.

Support
IX Web Hosting has an integrated online Support system is readily available, with tutorials. The large array of hosting video tutorials available was impressive. We did put the support staff through their paces - they actually ask you to try out their support hot line to test them out. Their support was available after a short wait and was fairly helpful.

Features
This is where IX Web Hosting gets interesting. They have a very good handle on the needs of business and make it easy to add things like credit card processing, SSL certificates, online store, etc. The IX Web Hosting control panel was nicely integrated with all of these extra business hosting features, but it could be improved if cPanel was used.

Experience
Overall good, and we were particularly impressed with their focus on supporting their customer's business (i.e. credit card processing, free marketing). However, if you're looking for a web hosting company to hold your hand, this probably isn't the one.

PROs:
-Credit Card processing is integrated
-Lots of Free marketing given to clients
-Well established company
-Nice Control Panel


CONs:
-No server monitoring available
-Phone support could have been friendlier